Home Services Playbook: GHL Snapshot, Templates, and AI Voice

Top Pain Points (from Reddit r/HVAC, r/Plumbing)

• Missed calls at night and weekends = lost jobs
• No-shows and last‑minute cancellations
• Few reviews and weak Google visibility

GHL Snapshot

Home Services Snapshot with service request forms, estimate pipeline, field calendar, and review flows.

Winning Workflows

• Missed-Call Text Back: auto SMS with "Want us to call you now or book?"
• AfterHours Booking: AI voice agent schedules estimates and logs in CRM
• No-Show Rescue: reminder + easy reschedule + small deposit option
• Review Booster: request 1h after job + next‑day reminder

AI Agents

• AfterHours Voice Agent: captures emergencies, routes urgent calls, books next slot
• Website Chat: qualifies by zip, service, budget

Expected Impact

• Answer rate near 100% 24/7
• More booked jobs from instant replies
• Review volume rises 2–3x over 60 days

Sources

• CallRail Industry Reports (missed calls, first responder wins)
• BrightLocal Review Survey (reviews drive local choice)