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Healthcare Playbook: GHL Snapshot, Reminders, and AI
October 1, 2025
8 min read
By Sales Logistix Editorial Team
Top Pain Points
- No-shows 18–30% in many clinics
- Phone lines jammed during rush hours
- Confusion about pre‑visit steps
GHL Snapshot
Healthcare Snapshot with HIPAA-friendly patterns, appointment flows, portals, and reminders.
Key Workflows
- Smart Scheduling: online booking + auto-confirm + reminders
- No‑Show Prevention: SMS reminders, easy reschedule links
- Post‑Visit Follow‑Up: check-ins, care instructions, feedback
AI Agents
- AfterHours Voice: handles scheduling, directions, insurance FAQs
- Website Chat: triage common questions, route urgent issues
Sources
- NIH/PMC studies on no-show rates and SMS reminders
- JAMA/BMJ Open — reminders reduce missed visits
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